SERVICES
Front e back office, Cup and call center management
The activities provided at the CUP branches are::
- reservation, changes and cancellations of appointments relating to the entire specialist healthcare offer
- direct acceptance for samples and laboratory tests;
- management of receipts relating to services carried out/booked;
- healthcare administrative activity: by way of example, change of Doctor/Pediatrician, Health cover, registration in the Regional Health System.
- information and user orientation.
To guarantee punctual coverage of the service, availability is foreseen 24 are 24 of the contact person who provides, if necessary, to real-time substitutions, to avoid service gaps.
The call center service is aimed at information and booking of outpatient health services provided by the Regional Health Service.
AUXILIARY services
Structure of the service in the diagnosis and treatment departments :
- Accompaniment of patients for therapeutic reasons such as medications, analysis outside the department and similar for reasons of assistance in relation to their particular conditions of need or to accommodate them in the meeting rooms;
- transport of patients with means appropriate to their state of health and walking conditions as well as assistance for handicaps or particular conditions of weakness, according to the instructions received;
- transport of medicines, reports, biological material, health and economic, food, equipment, clothing and linen cleaning of the rooms and the basic and support operations necessary for the functioning of the department such as moving patients;
- hotel activities connected to assistance in health and social care facilities;
- making the unoccupied bed and hygiene of the patient's living unit (night table, Bed, equipment);
- preparation of the environment and the user for the meal and help in distribution and intake;
- tidying up the material and cleaning the patient after the meal;
- help the patient in changing linen and in physiological operations;
- collaboration with the professional nurse for simple acts of care for the patient.
- wash, drying and preparation of the material to be sent for sterilization and related conservation;
- air, sweep, wash and dust the hospital rooms and wards, the operating rooms, of therapeutic treatment of any type and level, inpatient services, showers and bathrooms, all service environments, of access, appliances and stairs, in any case part of the operational unit to which he is assigned;
- cleaning and maintenance of tools, appliances, devices used by the patient and by the medical and nursing staff to assist the patient;
- communication to the professional nurse of what occurs during his work as it is considered to affect the patient and the environment;
- participation with the work team, limited to their duties;
- execution of the tasks assigned by the head nurse;
- support activities for the activities of the administrative areas of the ASL and which result in mere orderly activities
Maintenance of public and private green areas
A well-maintained green area, whether it is the garden of your home, of a company courtyard or a park, it is always a beautiful and pleasant environment for everyone. Project Multiservice, making use of personnel specialized in the management and maintenance of both public and private greenery, offers a dedicated and highly professional cleaning and maintenance service.
Parks and gardens:
Our garden maintenance service, includes parks and green areas:
- Tree and hedge pruning activities;
- Mowing of lawns;
- Disinfestation with specific treatments for public or private gardens;
- Park disinfestation;
- Pest control and management;
- Planting;
- Specific treatments for public green spaces.
Sanitization and environmental hygiene in the healthcare and civil sectors
This is an ambitious vision, but not impossible and which is in line with the great attention that companies, increasingly, address the conditions that favor corporate well-being. Working in a clean and healthy environment safeguards your health and improves productivity in all aspects.
Therefore we offer to companies, to public institutions such as hospitals, retirement homes, university, schools and hotels a range of integrated services.
The cooperative society Project Multiservice deals with professional cleaning and sanitization, offering solutions calibrated based on the specificities of customers, supporting them with discretion and professionalism.
Specialized technicians carefully evaluate the materials and characteristics of the environments, to build the service by calibrating it to the specific needs of the Customer.
The staff of the cooperative society Project Multiservice is subjected to constant training and updating activities and operates according to well-defined protocols with innovative equipment to always guarantee high hygiene standards.
The choice of products, machinery, equipment and operating methodologies takes place according to a logic of complete compliance with the most recent regulations, with particular attention to respect for the environment.
The cooperative society Project Multiservice uses products that combine high quality and low environmental impact, Effective detergents that do not damage treated surfaces or fabrics.
I main services offered:
cleaning and sanitization services in private environments, civilians, industrial and hospital cleaning services school buildings
- cleaning and tidying up rooms in accommodation facilities
- specialized cleaning service for the food industry
- post construction roughing services
- periodic deep cleaning services
- cleaning and washing services for glass surfaces
- cleaning services within museum institutions, historical buildings, churches and art galleries
- maintenance and restoration treatments for terracotta, marble and parquet floors
- crystallization marble flooring and terrace
- carpet washing
- environmental microbiological disinfection and prevention service
- housekeeping
- supply of hygiene products and consumables installation and maintenance of consumable dispensers and soap dispensers installation of hand sanitizing gel dispensers.
Courtesy doorman service
Our surveillance services are entrusted to staff with strong problem solving skills in order to manage and resolve any emergency and safety situations.
The concierge service can be carried out in various types of public and private facilities.
The figure of the goalkeeper is not necessarily inserted in contexts that require a certain level of security: the goalkeeper, for example, it can perform a simple passive surveillance function, collection of correspondence, release of information and above all it can be requested for image reasons in contexts that require a certain type of hospitality.
Our concierge services, custody and unarmed security are carried out by highly trained personnel to best carry out the reception and acceptance procedures.
The concierge service can be carried out in various types of public and private facilities.
Our employees carry out:
- manning the concierge post
- unarmed surveillance 24 hours a day
- remote surveillance of company spaces
- opening and closing of gates and doors
- receiving telephone calls
- turning lights and alarms on and off
- information and reception of the public
- monitoring of safety inputs and outputs
- access control and user flow and outflow;
- courtesy and confidentiality services
- internal and external area control services
- car fleet management
- emergency management
- first aid management
- management of company changing rooms
- management of access to goods depots and warehouses
Transport of goods in the healthcare sector, integrated logistics
New and increasingly modern delivery methods allow the cooperative to carry out drug transport and distribution services, transport of food, patient transport, as well as numerous auxiliary operations.
Carrying out your business in the community services sector means feeling a strong need to deepen your knowledge of the structures where the services are provided. The professional mastery developed by the scooperative company Project Multiservice in the hospital sector and the simultaneous development of new and increasingly modern methods of provision and control of services have allowed the cooperative to combine the more traditional sectors of intervention with services that refer to the field of hospital logistics.
The cooperative society Project Multiservice intends to carry out transport services for medical supplies and distribution of medicines, transport of food, patient transport (stretcher), as well as numerous auxiliary operations in the healthcare sector. Transport will be operated both within the hospital facilities themselves and by road to the outside. Thanks to the adoption of modern tracking technologies, every transfer will also be monitored, if necessary, regarding the storage temperature of the drugs or materials transported.
DOVE: Every type of hospital facility, social and health centers, nursing homes and similar facilities.
Museum services
We intend to operate in the cultural sector. Starting from the initial work of guarding and assisting the public, scooperative company Project Multiservice today proposes an innovative project. Passion combined with the skills of some young graduates in Art History, Cultural heritage, Archeology, Design, Communication and Human Resources will allow you to build a package of absolutely personalized and customizable services, in which the Cooperative proposes itself as a partner to make museums increasingly people-friendly.
CMUSEUM CUSTODY
Supervision and custody of museum rooms, Video surveillance and security alarm management, Management of visitor flows, Linguistic mediation in the room
HOSPITALITY AND MUSEUM ACTIVITIES
Reception/Infopoint multilingua, Gestione audioguide/radioguide, Luggage storage/wardrobe management, Services to support the accessibility of people with disabilities
INTERLIBRARY LOAN
WORKSHOPS AND EVENTS
Workshops for children/teenagers, Thematic courses for adults carried out by educational operators, Visits for the visually impaired, blind, people with mild intellectual disabilities, Cultural mediation
CLEANING SERVICES
EXHIBITION/EVENT SETUP
